News

Salvation Army Donation

Alden Pointe makes generous donation to The Salvation Army Forgotten Angels program.  Please click here for The Salvation Army's response.

2011 Resident Satisfaction Survey Results

The 2011 Resident Satisfaction Survey results are in!!

• Over 98% of our residents would recommend Alden Pointe to family and friends.
• Over 96% of our residents are delighted with the taste and variety of the meals and snacks.
• Over 98% of our residents are pleased with the services provided by the caregivers, nurses and staff

Below are some highlights:

"Only place in town where I would have my mother live"
"It is truly a happy and caring place"
"Mother is happy, well-cared for and safe"
"Caring staff and wonderful meals"
"Excellent food"
"Delicious meals"
"The caregivers are exceptional"
"Lovely, lovely place"
"I have peace of mind that my mother is getting the very best care available in Hattiesburg"
"Keep up the good work"

2010 Resident Satisfaction Survey Results

Alden Pointe is pleased to announce the 2010 Resident Satisfaction Survey results!  With more than 50% of our residents participating in the survey we found:

• Over 98% of our residents are willing to recommend Alden Pointe to family and friends.
• 100% of our residents agree or strongly agree that Alden Pointe is "home"
• 100% of our residents agree or strongly agree that our staff is friendly and caring
• 100% of our residents agree or strongly agree that they are satisfied with their quality of life at Alden Pointe and the quality of services at Alden Pointe

Please see below for some quotes from the surveys:

"I have recommended Alden Pointe to many friends"
"Kathy and Ricky McPhail do an outstanding job in their roles of leadership"
"Friendly, caring staff"
"Excellent staff and facility"
"Change nothing!"
"Love it here"
"Yall are great"
"The feeling of being at home"

Activities Update  

In November, we hosted a Thanksgiving meal with family and friends on the 13th.  We celebrated Native American Day with Dr. Tammy Greer of USM.  The Wesley Hospital speech therapy group stopped by to demonstrate voice exercises.  We also had Jo Carlisle's dance studio stop by for a performance as well as a Concert by the Lott family, and a special Gospel Concert event.

In December, we are hosting 8 Christmas concerts, including performances by the USM Catholic Students Association, the Home School Association, Lamar Baptist, Dean Bellais and Main Street Church.  Three caroler groups will be stopping by to spread holiday cheer including the Presbyterian Christian School, Jay and the Youth and Oak Grove Highschool.  Our local Boy Scouts troop is stopping by to bring gifts to our residents.  Our family and friends Christmas party is on the 10th at 12pm, please stop by!

Alden Pointe Introduces Ricky McPhail

Alden Pointe Assisted Living & Memory Care names Ricky McPhail, RN, to the Director of Nursing position.

In his capacity as Director of Nursing, McPhail will manage a staff of 20 caregivers and nurses in the 36-resident community. He will direct day-to-day care of each resident, including administration, policies and procedures, needs assessment and medication management.

"Ricky demonstrates a strong commitment to maintaining the superior level of care we offer our residents," said Alden Pointe owner, David Schonberg. “Having a registered nurse in the Director of Nursing position really sets us apart," he added.

Alden Pointe also has a nurse on duty around the clock, though this is not a state requirement, as part of their commitment to the safety and well being of their residents.

Prior to joining the Alden Pointe team, Ricky was proprietor of McPhail Forestry Services for five years. He was also a county forester with the Mississippi Forestry Commission for six and a half years. In both capacities, Ricky honed his exceptional management and training skills.

Ricky and Kathy McPhail, Alden Pointe's Executive Director, celebrated 26 years of marriage in June 2007 and are equally committed to providing a loving, home-like environment for Alden Pointe's residents. The couple has lived in the Hattiesburg/Oak Grove area for more than 40 years.